Care Management
Professional Incident Management
Document incidents, actions, notifications and follow-up in one organized record.
Why use this feature
Why Use Professional Incident Management?
Step by step
How Professional Incident Management Works
Report the Incident
Record what happened, where, when and who was involved.
Document Actions
Capture immediate actions taken and who was notified.
Track Status
Update the incident status from submitted to resolved.
Review Audit History
See a complete log of status changes and follow-up actions.
Availability
Free vs Pro Access
With PSWPro Pro
- Unlimited incident reports
- Audit history
- Follow-up tracking
- Printable records
- Status workflow
Learn more
Related Resources
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Managing personal support services requires more than delivering excellent care. Personal Support Workers must also organize client information, schedules, care plans, visit notes, invoices, timesheets and expenses.
Frequently Asked Questions
Is Incident Management available on Free?
No. Incident Management is a Pro feature with audit history and follow-up tracking.
Can I print incident reports?
Yes. Incident records can be viewed and printed for your files.
Does PSWPro replace an official incident report?
No. PSWPro supports documentation. Always follow your employer's incident reporting policies and applicable regulations.
Ready to Put Professional Incident Management to Work?
Start with a free account and upgrade when your practice needs more.