1. Overview
These Community and User Content Guidelines describe the rules for participation and user-submitted content on PSW Pro. They apply when community or user-content features are available, including blog comments, public profiles, reviews, job posts, directory listings, discussions, and user-submitted articles.
If public user-content features are not currently enabled, this policy describes how they will be governed when such features are made available.
These guidelines form part of our Terms of Service and work alongside our Acceptable Use Policy.
2. Respectful Participation
Users are expected to participate respectfully and professionally. Treat others with courtesy, even when you disagree. Personal attacks, insults, and disruptive behaviour are not acceptable.
3. No Harassment, Bullying, Hate, or Threats
You must not post content that harasses, bullies, threatens, intimidates, or endangers any person. Hate speech, discriminatory content, or content that promotes violence against any individual or group is prohibited.
4. No Client-Identifying or Confidential Information
You must not post or share client-identifying information, confidential organizational records, or any information you are not authorized to disclose in public community areas. Protect the privacy of your clients and organization at all times.
5. No Unauthorized Health Information
You must not post personal health information about clients, care recipients, or any other individual in public community areas. Health information must only be entered in the appropriate secured sections of the platform where access controls apply.
6. No Medical Misinformation
You must not post content that promotes medically inaccurate, misleading, or potentially harmful health information. PSW Pro is not a medical resource, and community content should not be treated as professional medical advice.
7. No Impersonation
You must not impersonate another person, organization, or PSW Pro staff member. Use only your own identity or an identity you are authorized to represent.
8. No Spam
You must not post spam, unsolicited advertisements, or repetitive irrelevant content. Promotional content is only acceptable where it is relevant, disclosed, and permitted by the specific feature or community area.
9. No Scams or Fraudulent Opportunities
You must not post content that promotes scams, fraudulent opportunities, or misleading business offers. Job posts and listings must accurately describe the opportunity and the offering party.
10. No Illegal Content
You must not post content that violates any applicable law, including content related to illegal substances, weapons, exploitation, or other unlawful activities.
11. No Copyright Infringement
You must not post content that infringes the copyright, trademark, or other intellectual property rights of any person or organization. See our Copyright and Intellectual Property Policy for more information.
12. No Explicit or Exploitative Content
You must not post explicit, pornographic, or sexually exploitative content. Content that depicts or promotes the exploitation of any person is prohibited.
13. Paid or Sponsored Content Disclosure
If you post paid or sponsored content, you must clearly disclose the commercial relationship. Failure to disclose sponsored content is a violation of these guidelines.
14. Content Moderation
PSW Pro may moderate user content. Moderation may include reviewing, editing, removing, or restricting content that violates these guidelines. PSW Pro is not obligated to verify every user submission but will act on reports in good faith.
15. Reporting Content
If you encounter content that you believe violates these guidelines, report it to support@pswpro.ca. Include the location of the content and a brief description of the concern.
16. Removal and Account Restrictions
PSW Pro may remove prohibited content and restrict or suspend accounts that violate these guidelines. Repeated or serious violations may result in permanent account termination.
17. Appeals and Review Requests
If your content is removed or your account is restricted and you believe the action was in error, you may request a review. Contact support@pswpro.ca with the details and reasons you believe the action should be reconsidered.
18. Contact
For questions about these guidelines, contact:
PSW Pro
Email: support@pswpro.ca
Website: https://pswpro.ca
Last updated: August 16, 2026